Privacy Policy

USER INFORMATION

To facilitate smooth communication and personalized service, we may collect the following details:

• Your name, business name, and job title
• Contact information, including phone numbers, email address, and website

This information helps us better understand your needs and provide superior service. Specifically, we may use this data for the following purposes:

• To enhance our products and services
• To reach out to you for feedback on our offerings
• To tailor the website experience based on your preferences and interests

Security

We prioritize the protection of your information. To prevent unauthorized access or disclosure, we have implemented robust physical, electronic, and managerial safeguards to protect the data we collect online.
At Amazon Assisted Publishing, your information is kept secure during transmission through the use of Secure Sockets Layer (SSL) encryption, which protects any data you provide. We adhere to industry best practices to secure personal information both during transmission and once it’s received. However, while we utilize commercially accepted methods to safeguard your data, no online transmission or electronic storage method is completely risk-free, so we cannot guarantee absolute security.

3rd Party Sharing

We do not disclose any personal information to third parties. Under no circumstances do we sell, share, or provide your personal data to external entities.
Amazon Assisted Publishing works with trusted credit card processing companies to handle payments for our services. These companies are prohibited from sharing, storing, or using your sensitive information for any other purpose.

Cookies and Their Purpose

• Cookies, which are alphanumeric identifiers, allow our systems to recognize your browser and save items in your shopping cart during your visits.
• If you wish to prevent your browser from accepting new cookies, you can disable cookies and set up notifications to alert you when a new cookie is received. You can find these options in the "Help" section of the toolbar in most browsers.
• Typically, clients do not restrict cookies, as they enable you to enjoy the full functionality of our site. Our research suggests that users generally allow cookies to be accepted.
• At Amazon Assisted Publishing, we track your IP address to help diagnose server issues and manage our website. This IP address is also used to gather broad demographic data, including your location and internet service provider.
• We may collect aggregated data on how users interact with our site, including traffic patterns and search queries. However, no personally identifiable information (PII) is linked to the IP address or log file data.
• Information about browser types, access times, URLs that lead visitors to our site, and pages viewed while on our site is not shared with third parties, except in aggregate form.

Consumer Data Protection

We prioritize your privacy and respect your rights. We do not share your personal details or contact information with third parties. The information you provide is used solely to understand your needs and improve our services to better meet those needs. We adhere to PCI standards and follow strict consumer data protection practices.
Please note that our company does not authorize any of its representatives to collect confidential customer information, such as credit card details. We advise against sharing sensitive personal information with our employees. If you do, you do so at your own risk, and our company will not be held responsible for any misuse.
Your ordered work may be sent to our global production or service centers for quality delivery. However, all centers are required to adhere to a non-disclosure agreement (NDA) to ensure your information remains highly confidential.

Pseudonym Policy

We have a pseudonym policy in place to achieve the following: To minimize confusion and inconvenience for our clients when they are assigned a new account manager, we utilize pseudonyms. This ensures that clients maintain a consistent point of contact and easily recall their account manager's name.
Additionally, as our team is diverse, coming from various regions and cultures, the use of pseudonyms helps maintain a cohesive organizational culture, ensuring a uniform experience for all our clients.

1. Introduction

This Privacy Policy outlines how Amazon Assisted Publishing collects, uses, and safeguards the email addresses and mobile phone numbers provided by users on our website. We are dedicated to protecting your privacy and sticking to all applicable data protection regulations.

2. Information We Collect

We may gather the following types of information:

• Mobile phone numbers
• Any other details voluntarily provided by the user

3. How We Use the Information

The mobile numbers we collect are used for the following purposes:

• To send important updates related to our services
• To inform users about account-specific details
• For internal documentation and record-keeping purposes

4. Consent for Mobile Number Collection

By providing your mobile number to Amazon Assisted Publishing, you agree to the collection and use of this information as described in this Privacy Policy.

5. Security

We are dedicated to ensuring the safety of your information. To prevent unauthorized access or disclosure, we have implemented robust physical, electronic, and managerial safeguards to protect the information we collect online.

6. Managing Your Personal Information

You have the option to limit the collection or use of your mobile number in the following ways:

• If you have previously given us permission to use your mobile number for marketing, you can withdraw that consent at any time by contacting us at [email protected]. Alternatively, you can reply with “STOP” or “Unsubscribe” to stop receiving future messages.

7. Sharing Your Information

We do not sell, distribute, or lease your personal information to any third parties, unless we have your explicit consent or are legally obligated to do so.

8. Your Rights

You have the right to request a copy of the personal information we have on file about you. If you would like to access this information, please reach out to us at [email protected].

9. Policy Updates

Amazon Assisted Publishing reserves the right to update this policy periodically. Any changes will be posted on this page, and we encourage you to review it regularly to stay informed of any updates.